tg7779 Privacy Policy

1. Introduction

tg7779 ("tg7779," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who registers and plays on the tg7779 platform at tg7779.net (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform, including all games, promotions, support services, and account features.

This Policy applies to all users of the tg7779 Platform, including registered players, visitors who browse without registering, and individuals who contact our support team. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

By accessing the tg7779 Platform or registering an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, tg7779 acts as the personal information controller in respect of the personal data collected through the Platform. This means tg7779 determines the purposes and means by which your personal data is processed.

Where tg7779 engages third-party service providers to process personal data on its behalf — such as payment processors, game providers, or identity verification services — those parties act as personal information processors and are contractually bound to process your data only in accordance with tg7779's instructions and this Policy.

For all data-related enquiries, requests, or complaints, you may contact our designated Data Protection Officer (DPO) at the contact details provided in Section 13 of this Policy.

3. Data We Collect

tg7779 collects the following categories of personal data from players and Platform users:

3.1 Identity & Contact Data

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification — players must be 21 or older)
• Nationality and country of residence
• Residential address, including barangay, city, and province
• Email address and mobile phone number
• Government-issued ID number (e.g., PhilSys ID, passport, driver's licence, UMID)

3.2 Account & Transaction Data

• tg7779 account username and encrypted password
• Deposit and withdrawal history, including amounts, dates, and payment methods used (GCash, PayMaya, BPI, BDO, Metrobank)
• Bonus and promotion redemption history
• Account balance and transaction records
• Responsible gaming settings, including deposit limits and self-exclusion status

3.3 Gaming Activity Data

• Games played, bet amounts, win/loss records, and session durations
• Game preferences and lobby interaction data
• Participation in tournaments, jackpots, and promotional events

3.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session timestamps and login history
• Cookie identifiers and similar tracking technologies (see Section 9)

3.5 Communications Data

• Records of live chat, email, and support ticket interactions with the tg7779 support team
• Feedback, survey responses, and promotional opt-in preferences

4. How We Collect Data

tg7779 collects personal data through the following means:

• Direct collection: Information you provide when registering your tg7779 account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, PayMaya, and banking partners.
• Regulatory sources: Data received from PAGCOR or other regulatory bodies in connection with licensing obligations, exclusion registers, or compliance investigations.

5. Purpose & Legal Basis for Processing

tg7779 processes your personal data for the following purposes, each supported by a lawful basis under the Philippine Data Privacy Act of 2012:

5.1 Account Registration & Management

To create and maintain your tg7779 account, verify your identity, and provide access to Platform features. Legal basis: Performance of contract.

5.2 Payment Processing

To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels. Legal basis: Performance of contract; compliance with legal obligation.

5.3 KYC & Age Verification

To verify that you meet the minimum age requirement of 21 years and to comply with PAGCOR-mandated Know Your Customer obligations. Legal basis: Compliance with legal obligation.

5.4 Anti-Money Laundering & Fraud Prevention

To monitor transactions and gaming activity for suspicious patterns, comply with AML regulations, and protect the integrity of the tg7779 Platform. Legal basis: Compliance with legal obligation; legitimate interest.

5.5 Responsible Gaming

To administer deposit limits, cooling-off periods, and self-exclusion requests, and to identify players who may be exhibiting signs of problem gambling. Legal basis: Compliance with legal obligation; legitimate interest.

5.6 Customer Support

To respond to your enquiries, resolve disputes, and maintain records of support interactions. Legal basis: Performance of contract; legitimate interest.

5.7 Marketing & Promotions

To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may withdraw your marketing consent at any time by updating your tg7779 account preferences or contacting our support team. Legal basis: Consent.

5.8 Platform Security & Improvement

To detect and prevent fraud, unauthorized access, and technical abuse; to analyze Platform usage and improve the tg7779 user experience. Legal basis: Legitimate interest.

6. Data Sharing & Disclosure

tg7779 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely to facilitate deposits and withdrawals.
• KYC & identity verification providers: Third-party services engaged to verify your identity and age in compliance with PAGCOR requirements.
• Game content providers: Licensed third-party game studios whose titles are available on the tg7779 Platform, to the extent necessary for game operation and fairness auditing.
• Fraud prevention & AML partners: Compliance screening services used to detect money laundering, fraud, and other prohibited activities.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where disclosure is required by law or regulatory mandate.
• Legal and professional advisers: Lawyers, auditors, and accountants engaged by tg7779, subject to professional confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of tg7779's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7. Data Retention

tg7779 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and transaction records: Retained for a minimum of five (5) years from the date of account closure, in compliance with PAGCOR record-keeping requirements and AML regulations.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of the relevant gaming session.
• Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with tg7779's data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes without further notice to you.

8. Security Measures

tg7779 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the tg7779 Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Two-factor authentication (2FA): Available for all tg7779 accounts to provide an additional layer of login security.
• Access controls: Personal data is accessible only to tg7779 personnel and authorized processors who require it to perform their functions, on a strict need-to-know basis.
• Encrypted data storage: Sensitive data, including payment information and identity documents, is stored in encrypted form on secured servers.
• Regular security audits: tg7779 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident response: In the event of a personal data breach that poses a risk to your rights and freedoms, tg7779 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While tg7779 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your tg7779 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

9. Cookies Policy

The tg7779 Platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain session state, and gather analytical data about Platform usage. A cookie is a small text file placed on your device by a web server when you visit a website.

9.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function correctly, including maintaining your login session and remembering your account preferences. These cannot be disabled.
• Performance & analytics cookies: Used to collect anonymized data about how players interact with the tg7779 Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your language preferences, responsible gaming settings, and other personalization choices.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of tg7779 marketing campaigns, where you have consented to receive marketing communications.

9.2 Managing Cookies

You may control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling strictly necessary cookies may impair the functionality of the tg7779 Platform, including your ability to log in and access your account. Detailed instructions for managing cookies are available in your browser's help documentation.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by tg7779. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of access: You may request a copy of the personal data tg7779 holds about you, along with information about how it is being used.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held in your tg7779 account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tg7779's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe tg7779 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

tg7779 will respond to all verified data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you. We may require proof of identity before processing any data rights request.

11. Minors

The tg7779 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing casino-style online gaming. tg7779 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor in your care has registered on the tg7779 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

12. Changes to This Policy

tg7779 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how tg7779 protects your personal data. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

13. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tg7779 handles your personal data, please contact our Data Protection Officer:

Email: [email protected]

Support: [email protected]

Live Chat: Available 24/7 via the tg7779 Platform.

If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the independent regulatory body responsible for enforcing the Data Privacy Act of 2012.